How to Deposit and Withdraw?

You can deposit and withdraw assets conveniently by using the Deposit and Withdraw buttons, either from the drop-down menu in the upper-right corner or on the Portfolio page.

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When Does UniHexa Deduct Network Fees and Service Fees?

When an order is placed, the system will lock a portion of the balance for network and service fees. After the order is successfully matched, the platform will deduct the corresponding network and service fees from the locked balance based on the actual transaction. The fee deduction process is completed in real-time on the blockchain, and the system will automatically calculate and display the fee details.


How Are Partially Filled Orders Processed?

When an order is partially filled, the executed portion will be settled normally, while the unfilled portion will remain in the Order Book waiting to be matched.

Users may choose to adjust the order price to accelerate the matching process, or manually cancel the remaining unfilled portion at any time.

Once canceled, the corresponding funds will be automatically unlocked and returned to the account’s available balance.


What is the Pending status in the Order History?

When the Maker's order quantity reaches the BTC 25 trading limit, the Maker's order in the order book can still be matched, but it will not immediately be executed and added to the blockchain. At this point, the order will be in Pending status (approximately 10 to 30 minutes). After the previous orders from the Maker are confirmed on-chain, the matched Pending order will be executed and added to the blockchain for confirmation.


What is UniHexa Referral System?